1. Acceptance of Terms

By accessing and using the Mafas Hearing Solutions website (https://mafashearingsolutions.com) and services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

2. Services Description

Mafas Hearing Solutions provides the following hearing healthcare services:

• Hearing tests and evaluations
• Hearing aid fittings and programming
• Hearing aid repairs and maintenance
• Hearing conservation counseling
• Tinnitus management
• Follow-up care and adjustments

All services are provided by qualified audiologists and hearing care professionals at our clinic locations or through authorized outreach programs.

3. Appointments and Cancellations

3.1 Scheduling Appointments

Appointments can be scheduled through our website, phone, or in-person at our clinics. We require accurate contact information to confirm appointments.

3.2 Cancellation Policy

We understand that circumstances may require appointment changes. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer the slot to other patients.

3.3 Late Arrivals

Patients arriving more than 15 minutes late for their appointment may be asked to reschedule, depending on clinic availability.

4. Payments and Fees

4.1 Service Fees

All fees for services are displayed on our website or provided during consultation. We reserve the right to modify service fees with prior notice.

4.2 Payment Methods

We accept various payment methods including cash, credit/debit cards, and digital payments. Payment is typically due at the time of service unless other arrangements have been made.

4.3 Insurance

We may work with certain insurance providers for hearing aid coverage. It is your responsibility to verify coverage with your insurance company prior to services. We are not responsible for denied insurance claims.

5. Hearing Aid Sales and Services

5.1 Fitting and Adjustment Period

Hearing aids require an adjustment period. We provide follow-up appointments to ensure proper fitting and programming. The number of included adjustments depends on the specific hearing aid package purchased.

5.2 Manufacturer Warranties

Hearing aids come with manufacturer warranties that cover defects in materials and workmanship. Warranty terms vary by manufacturer and model. We will provide specific warranty information at the time of purchase.

5.3 Loss or Damage

We are not responsible for lost, stolen, or damaged hearing aids after delivery, unless covered by manufacturer warranty or optional insurance purchased with the devices.

6. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information about your health and hearing concerns
• Follow the care instructions provided for hearing aids
• Attend scheduled follow-up appointments as recommended
• Use hearing aids only as directed by your audiologist
• Notify us of any changes in your hearing or health status
• Protect your hearing aids from moisture, extreme temperatures, and physical damage

7. Intellectual Property

All content on the Mafas Hearing Solutions website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Mafas Hearing Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or personal information
• Any interruption or cessation of services
• Any errors or omissions in any content
• Any loss or damage incurred as a result of the use of any content posted or shared through our services

Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

10. Severability

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.